Let us introduce ourselves: the ecom consulting team of experts.

Because it is our passion

All of our consultants are or have been managers, managing directors, executives, professors, or founders. We know the business areas from our own experience. Whether it means opening up new markets or target groups, rethinking the IT and process landscapes, or changing the corporate organization and culture. We know how easy it all sounds in a Power-Point presentation and how challenging it is in reality. This has always been the case and yet with digitalization, another dimension has been added. We are convinced that nowadays strategy and technology must go hand in hand. This also means that “consulting” must redefine itself if it is to bring real added value. That is our motivation and that is why we promise our customers two core services, “hands-on consulting” and “experience-based knowledge”.

At ecom consulting, managers with experience advise you. We want to be completely honest, experience also means having made had mistakes in the past, from which we have also learned from. In addition to many years of experience in strategy development and implementation, we also provide the know-how. Namely, knowledge in the form of technology competence, and we do not mean current buzzword knowledge here, but sound knowledge from IT conception and programming. About half of our team are IT experts and feel comfortable in the spheres of system architecture and source code. Our understanding of consulting is a participatory approach: We want to be an equal partner – from entrepreneurs for entrepreneurs!

Meet our team

We are an ambitious team of experts with numerous years of practical experience.

Martin Himmel

Martin Himmel

Managing Partner

E-Mail: himmel[at]ecom-consulting.de
Mobile: +49 175 599 40 64

EXPERT FOR E-COMMERCE SYSTEMS AND BUSINESS PROCESSES

Martin Himmel has more than ten years of experience in e-commerce. After his studies in business informatics, he was CTO and senior solution architect at eFulfilment Transaction Services, a provider of e-commerce middleware. He is a co-founder and managing partner of ecom consulting GmbH.

Not least through his work as a senior project manager and e-commerce consultant at UDG United Digital Group, he knows all the facets of digital transformation first-hand. During his time at Adolf Würth GmbH & Co. KG, he had the opportunity to learn about the intricacies of a large corporation. Martin Himmel is active as a coach, lecturer, and external employee at the DHBW Mosbach (cooperative state university) as well as at the VHS Herrenberg (community adult education center) and is a member of the BVL Bundesvereinigung Logistik (logistics network association).

He is married and lives with his family in Schwäbisch Hall.

E-commerce Systems | Business Processes | PIM System Selection | Middleware Selection | Shop System Selection

Oliver Lucas

Oliver Lucas

Managing Partner

E-Mail: lucas[at]ecom-consulting.de
Mobile: +49 160 978 24 381

E-COMMERCE AND LOGISTICS EXPERT

Oliver Lucas has been active in the e-commerce business as “ecom consulting” since 2011 and advises clients on establishing the correct e-commerce strategy.

Previously, he has worked for various companies, including as head of e-commerce at UDG United Digital Group, as a member of the management board at JCL eCommerce and as a managing partner at Dohmen Solutions (now: docdata), where he looked after a large number of small and large customers in e-commerce and multichannel topics. Over the last 15 years, he has been responsible for various aspects of e-commerce and has actively shaped the changes in the market due to increasing digitalization and the resulting demands on companies, especially concerning business processes and fulfilment. Mr. Lucas has also assumed extensive management responsibility for employees and has developed business areas and organizations with entrepreneurial responsibility.

Oliver Lucas is an experienced speaker and moderator for specialist events, an active member of the BVL Bundesvereinigung Logistik (logistics network association), and one of the Top 20 e-commerce Influencer. He is co-organizer and co-presenter of the Think Tank next Generation Food and regularly publishes articles in trade journals and magazines.

The business management graduate lives with his family in Munich.

Logistics Check | E-commerce Strategy | Selection of Fulfilment Service Provider | Keynote Speaker | Training / Coaching

Ralph Hübner

Ralph Hübner

Strategy & Sales

E-Mail: huebner[at]ecom-consulting.de
Phone: +49-89-21543648

E-COMMERCE EXPERT FOR MANUFACTURERS

Ralph Hübner has been advising clients on strategy development and internationalization in the e-commerce sector for many years. As co-founder of Suberg Strategy Consultants GmbH and as sector principal for the M&A boutique Hampleton Partners (London), which specializes in technology, he was a market expert in the fields of e-commerce and digital marketing. He began his career in the fashion industry in the 90s and over the years gained experience in various industries – both in a consulting and operational function. These activities were mostly projects with an international focus. While working in various countries in Europe, Asia, and America he was able to build up a corresponding network and therefore his current main focus is the internationalization in e-commerce. Additionally, sales strategy, innovation management, and brand protection are part of his daily work. Ralph Hübner is a frequent speaker for various industry associations (BSI, IVG, HDS/L, etc.) as well as at industry and trade conferences. He also writes specialist articles and columns for various media.

Digital Strategy for Manufacturers | Sales Strategies in E-commerce | Innovation Management | Organizational Development | Marketplace Strategies | Brand Protection | M&A Strategy and Due Diligence | Coaching | Strategic Sparring for Top Managers

Stefan Hövel

Stefan Hövel

Strategy and Optimisation

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

EXPERT FOR CUSTOMER JOURNEYS AND DIRECT-BRANDS

For over 17 years, Stefan Hövel has been advising clients in marketing, sales, and product management. He mainly helps leading manufacturers in B2C and B2B markets to develop and optimize their digital strategies.

He began his career as a marketing and division manager for international brands such as Helly Hansen and Nestlé Nutrition. Later he founded his own consulting company. Today, Stefan Hövel works as a consultant and interim manager for digital business models, digital ecosystems, and digital product and service innovation. His specialty is customer journeys and the development of direct brands. In addition to projects for corporations and medium-sized businesses, he also supports start-ups, publishes articles in the trade press, and moderates industry events.

Digital Strategy | Digital Business Models | Digital Ecosystems | Direct Brands | Customer Journeys | Consulting and Interim Management | CDO

Prof. Dr. Chr. Stummeyer

Prof. Dr. Chr. Stummeyer

Strategy

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

STRATEGY AND DIGITALIZATION EXPERT

Prof. Dr. Christian Stummeyer is an experienced management consultant and has worked for globally operating corporations. He himself is a successful founder and e-commerce entrepreneur and advises large and medium-sized companies on the topics of e-commerce, sales processes, digital strategy, and digital transformation. After working as a strategy consultant for The Boston Consulting Group and in the international management circle of Siemens AG, Prof, Dr. Christian Stummeyer has been an e-commerce entrepreneur himself since 2009. He played a key role in shaping the growth strategy of an online retailer of premium designer furniture that is still a leading player in the DACH region today.

After joining the advisory board of the e-commerce company, he was managing director of the UDG United Digital Group, the largest German digital agency, where he was responsible for the group’s entire management consulting business. Since the winter semester 2016/17, Prof. Dr. Christian Stummeyer has held the professorship “Business Informatics and Digital Commerce” at the Technical University of Ingolstadt.

E-commerce Strategy | Sales Strategies | Customer Journey | Digital Transformation | Innovation

Timo Koch

Timo Koch

Logistics

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

LOGISTICS CONSULTANT AND WAREHOUSE PLANNING

Since 1998 Timo Koch has been working in international logistics consulting in the field of warehouse planning and became self-employed in this field in 2004. His management consulting firm is based in Berlin and mainly focuses on tender of warehousing and transportation as well as warehouse planning and optimization.

Since 2010 he has been advising mainly online retailers from various industries (including fashion, wholesale, consumer goods, retail markets, and logistics service providers) and supports them in the areas of process optimization and warehouse planning with AutoCAD. Other consulting services are tendering warehouse logistics and distribution, warehouse optimization, benchmarking logistics costs (national and international), and make-or-buy analyses.

International Logistics Consulting | Warehouse Planning and Optimization with AutoCAD | Support of Tenders for Warehouse Logistics and Distribution | Process Optimization | Benchmarking Logistics Costs (national and international) | Make- or – Buy Analyses

Florian von Loebenstein

Florian von Loebenstein

Project Manager

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

PROJECT MANAGER

Florian von Loebenstein has been active in the media world (online, TV) for over 18 years. The media marketing specialist worked for ProSiebenSat.1Media AG for many years. After his MBA in Media Management, he founded several startups, including the GolfNetworkClub.com and Heimatprodukte GmbH. As the owner of T.I.M.E. connect, he has been working as a consultant in business development, innovation, digital transformation, and marketing since 2007. His extensive network in media, business, and sports brings him exciting projects and always new business contacts.

Business Development | Digitalization | E-commerce Project Management | Business Development | Interim Management | Marketing

Johanna Münch

Johanna Münch

Project Management

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

E-COMMERCE CONSULTANT

Johanna Münch has been working in the field of e-commerce and multichannel as a project manager and consultant for over 10 years. Following her studies in business administration, she worked 5 years as a project manager for fulfilment service providers, including Dohmen Solutions (now Docdata) and JCL eCommerce. She is very familiar with the interplay of service providers, systems, and processes, as she managed projects from the quotation phase through to going live, controlling project-relevant areas such as merchandise management, IT, CRM, accounts receivable, and customer service. Afterward, she deepened her knowledge in online marketing / social media as a consultant at the online agency Saint Elmo`s in Munich.

Since 2016 Johanna Münch has been supporting ecom consulting in various customer projects and is responsible for marketing/PR.

E-commerce Project Management | Marketing 

Volkmar Etzel

Volkmar Etzel

Fulfilment and Customer Data

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

FULFILMENT AND CUSTOMER DATA

Volkmar Etzel has more than 10 years of experience in the e-commerce and multichannel environment and has managed and implemented more than 30 projects in the fashion, sports, and FMCG sectors, including dm Drogeriemarkt, Media Online, and Intersport. His focus lies in the optimization of strategy and organization in existing e-commerce businesses, as well as in the support of tendering and make-or-buy decisions.

Since 2015 he has been managing partner of 240miles eSolutions GmbH. The software company has developed an innovative, cloud-based software solution that consolidates and correlates e-commerce data from different systems in a Smart Data Center. By using various business logics the customer receives useful data evaluations with comprehensible recommendations to achieve added value in the e-commerce business.

E-commerce Consulting | BI Consulting and Conception | Customer Base Analysis | Article Data Analysis | Logistics Consulting | Interim Management

Ralph Suda

Ralph Suda

Strategy and Innovation

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

INNOVATION MANAGEMENT AND COACHING

Ralph Suda has more than 10 years of experience as a consultant and coach in corporate strategy, digital strategy, and digital transformation. Prior to that, he held various management positions, including 6 years on the board of CONTNET AG in Munich. As a business angel and investor focusing on “digital” B2B and B2C business models, he has facilitated many successful exits and asset deals, including the sale of the Berlin-based digital agency TLGG to the US network OMNICOM in 2015. Previously, Ralph Suda was a successful actor, comedian, musician and producer.

Innovation Management | Coaching | Change Management | Digital Transformation | Start-up Consulting

Armin Trunk

Armin Trunk

Marketing and Processes

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

E-COMMERCE CONSULTING

Armin Trunk has over 20 years of experience in e-commerce, digitalization, and online sales activities. As a graduate industrial engineer (FH) and prospective Master of Business Administration (MBA), he brings his expertise to the business world and proves many times his skills as a founder and managing director of several e-commerce startups since 1995 in the B2B and B2C sectors.

Since 2009 Armin Trunk is managing director of EStores GmbH, which deals with digital and online marketing, e-commerce processes and ERP systems, as well as sales via the Amazon marketplace and assortment planning.

With his extensive experience, he has been supporting many entrepreneurs since 2013. Using agile methods, he manages IT and digitalization projects, designs e-commerce organizations, optimizes online sales activities such as sales via the Amazon & eBay marketplace, or plans the introduction of a new ERP system. He helps companies select the ideal agency, service provider, or supplier. His consulting services range from SMEs to large corporations in various industries. Armin Trunk is also in great demand as a trainer and speaker at trade events.

Project Management for IT and Digitalization projects | E-commerce Processes and Systems (B2B & B2C) | Online Marketing and Search Engine Optimization | Design of Online Sales Activities (Amazon) | Internationalization and Sourcing in Asia

Heiko Garrelfs

Heiko Garrelfs

Technology

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

TECHNOLOGY EXPERT

As a technology enthusiast, Heiko has been involved in and help shape what is now called digital transformation for more than 20 years. After working for 10 years as a consultant at Siemens AG, where he primarily focused on the mobilization of business processes. Today he is fascinated by technologies such as AI, Blockchain, and AR & VR.

As CTO and consultant, he has accompanied and supported several start-ups and can fall back on these relationships to give impulses for the innovation efforts of medium-sized companies. Heiko has many years of experience in outsourcing IT projects. In this area, he advises companies on the selection and management of offshore resources and helps project managers to successfully lead blended internal and offshore teams.

AI, VR/AR, Blockchain | StartUp Relations | Outsourcing of IT Projects

Adrian Jaroszynski

Adrian Jaroszynski

Amazon

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

AMAZON EXPERT

Adrian Jaroszynski works as an independent consultant for digital strategies in Munich. He offers strategic and operational consulting as well as employee training to companies that are active as vendors or sellers on Amazon. This includes advertising, selling, and also VUI in connection with Alexa.

He relies on his extensive know-how and years of experience, which he acquired during his time at Amazon. There he was responsible for the strategic marketing and sales of brands such as Microsoft and Adobe.
Operative: Amazon SEO & SEA | Account Unlocking | Process Optimization and Support
Strategic: Marketplace Strategy | Brand Development | Product Strategy and Launch

Martin Sperling

Martin Sperling

Project and Interim Management

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

PROJECT AND INTERIM MANAGEMENT

Between 2001 and 2016, as managing director and shareholder of the eCommerce agency VOTUM in Berlin, he was instrumental in expanding the small 2-man operation into an agency with over 70 employees. The agency specializes in the conception of e-commerce strategies and helps clients with digital transformation in the areas of concept, design, web development, online marketing, and data management.

As a freelance consultant, he supports many clients on their way to digitalization. His clients are mainly medium-sized companies from various industries in the B2B and B2C sectors as well as brand manufacturers and retailers. His knowledge of the entire e-commerce value chain helps him to address each client’s individual needs and to determine the appropriate e-commerce solution, to accompany its implementation, and to continue to support the customer in difficult phases even after successful rollout.

E-commerce Concepts and Strategies | Implementation Strategy and Support | System and Process Check | CDO Interim Management | Management and Controlling Service Providers | Brand Manufacturers and Retailers | B2B & B2C

Martin Gaubitz

Martin Gaubitz

E-commerce, Online-Marketing and Inhousing

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

EXPERT FOR E-COMMERCE, ONLINE MARKETING, AND INHOUSING

Martin Gaubitz has been active in e-commerce and online marketing for almost 15 years. From 2006 to 2015 he was a manager in one of the first performance marketing agencies in Germany. He then switched to the industrial sector and worked at J. Schmalz GmbH the leader for automation with vacuum and ergonomic handling systems. As Head of E-Commerce & Online Marketing, he was responsible until September 2019 for international sales growth and the development of structures and processes in the e-commerce division.

Since 2017, he has been consulting medium-sized companies in the development and definition of strategies, structures, and the know-how of e-commerce and online marketing. As a lecturer at Pforzheim University and the Baden-Wuerttemberg Cooperative State University, he has also been teaching students in online marketing and web analysis since 2013.

E-Commerce | Online Marketing | Web Analysis | Digital Strategy | Inhousing | Trainings | Coachings

Thomas Lührs

Thomas Lührs

Logistics

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

LOGISTICS EXPERT

Thomas Lührs has been active in logistics for 23 years as a project manager and project leader. Through various positions in logistics consulting, he has built up core competencies in intralogistics. This includes the conception and implementation of warehouse and conveyor technology in various industries (fashion, automotive suppliers, agricultural trade, consumer goods, industry), the definition, the design and the implementation of internal processes as well as the development and implementation of production and logistics strategies (Kanban, SCM, etc.).

Through his training as a certified business coach, he also covers change management in technical or logistical projects.

E-commerce Logistics | Business Coach | Project Management | Logistics Consulting | Change Management

Gregor Walter

Gregor Walter

Technology and Logistics Expert

E-Mail: info[at]ecom-consulting.de
Phone: +49-89-21543648

TECHNOLOGY AND LOGISTICS EXPERT

Since 1996, Gregor Walter has been one of the leading experts in the German-speaking world for the interface of software, logistics, and e-commerce. From 2000 to 2016, he gathered his experience in the areas of e-commerce software and e-commerce logistics as founder and managing director of pixi Software (now Decartes).

In 2016 Gregor Walter started assisting clients as a project manager and consultant in choosing the right ERP system or logistics service provider. If the client is already using optimal systems, he helps to optimize logistics processes and thus establishes the right basis for a flexible, cost-effective, and functioning e-commerce logistics.

E-commerce Logistics | Technology | Service Provider Selection | Logistics Consulting