• ecom consulting: The Digitalization Experts

    From a comprehensible digital strategy to a functioning implementation.
    Whether manufacturer or retailer, B2B or B2C. Pragmatic and practical.

    Our Services

  • Digital Strategies for Manufacturers, Brands and Retailers

    Real support, not just consulting – maximum knowledge transfer and a pragmatic approach instead of lengthy consulting projects

    Our Services

  • Amazon and Marketplace Consulting

    From the development of your Amazon and marketplace strategy up to the optimization of your Amazon and multichannel setup

    Our Services
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ecom consulting: Digitalization and e-commerce consulting with maximum knowledge transfer right from the start

We provide conceptual and operational support to manufacturers and retailers on all issues relating to e-commerce strategy and digitalization. In our strategy projects, we discuss and evaluate sales-related options. Is an e-shop worthwhile, or are sales via national and international marketplaces such as Amazon, real, or others initially more attractive?

For an existing online business to become more professional and efficient, improved systems and processes are a fundamental prerequisite. Therefore, we review and analyze the internal and external business processes, existing IT system landscapes, and e-commerce logistics. We prepare your company and your employees for these new challenges and support you in the selection of systems and service providers.

We would be happy to help you establish a profitable online business. How can we help you? We look forward to hearing from you!

What makes ecom consulting unique:

  • Experienced Consultants

    All our consultants are or have been managers, CEOs, board members, professors, or founders. We know the relevant topics from our own experiences. Thus you receive unique insights and first-hand know-how directly from a specialist.

  • Real Support, not just Advice

    We follow a lean advice approach, which means a maximal knowledge transfer from the start with maximum efficiency. Our clients can work out issues by themselves. This makes us more like partners than classic consultants which is reflected in our surprisingly low project costs.

  • Holistic Approach

    The issues of digitalization and e-commerce are closely intertwined. Experience has shown that for example, one can not make strategic decisions without involving the whole organization. With our holistic approach, we ensure that the topics we define together can be implemented.

  • Standardized Solution Approaches

    We do not start from scratch every time, but let our project experience flow into a best-practice procedure model. This way, we achieve optimal results quickly and get straight to the heart of the matter without much preparation.

Our consulting services

Whether e-commerce and digital consulting for manufacturers or brands or for wholesale and retail, either B2B or B2C: We can assist you in your transformation to become a scalable and profitable online business. Simply select the appropriate section for further information.

  • Information for Manufacturers and Brands

    In the age of platforms and direct customer contact, manufacturers and brands need to have a strong digital presence and the ability to properly showcase their brand digitally. They also need to make the right decisions regarding their presence on marketplaces such as Amazon. With this in mind, we offer a range of services including the following:

    • – Digital and e-commerce strategy consulting
    • – Digital readiness check to detect bottlenecks
    • – Digital change and digital cultural counseling: the right mindset for the platform-era
    • – Interim Management

    Please click the following link to experience more.

    Learn more about our services

  • Information for Retailers

    Regardless of whether it is about own eshop or a presence in the marketplaces the competition in e-commerce has become more intense, while customer expectations are rising. This requires the right channel strategy as well as efficient and smooth processing.

    We support this process in its entirety with the following services among others:

    • – Comprehensive e-commerce strategy consulting
    • – System and process check for the identification of needs
    • – IT architecture consulting, neutral selection of systems and service providers
    • – Accompanying the implementation of e-commerce strategies

    Please click the following link to experience more.

    Learn more about our services

  • Information for B2B Sales

    In recent years, the B2B distribution channel has experienced strong growth, driven by a significant change in purchasing behavior. The new generation of shoppers is accustomed to shopping online and is taking advantage of the newly gained freedom and savings potential.
    Against this background, it is important to deal with the current changes and find suitable solutions – for your own appearance, marketplaces and shopping portals. We can assist you in this with the following services, among others:

    1. – Digital and e-commerce strategy consulting for manufacturers and wholesalers
    2. – E-commerce readiness check to identify opportunities and growth inhibitors
    3. – Selection of marketplaces, shop systems and service providers
    4. – Accompanying your transformation

    Please click the following link to experience more.

    Learn more about our services

  • Information for B2C Sales

    Whether it’s your own website or the perfect presence on Amazon it is essential to offer the right products for the right target group on the right channel with the right processing strategy is essential. Here too, we are your competent partner at your side. We support you here among other things with the following services:

    • – E-commerce strategy consulting
    • – Amazon consulting and marketplace consulting (vendor/seller)
    • – Digital readiness checks for bottleneck identification and integration options
    • – Selection of shop systems and other IT systems
    • – Supervision of launch and execution
    • – Optimization of your e-commerce business

    Please click the following link to experience more:

    Learn more about our services

Study: The Marketplace World 2022

Details of the study

The marketplace world has become even more complex and competition continues to intensify massively. In our joint study with gominga, “THE MARKETPLACE WORLD 2022”, we reveal which service providers and tools can support the process and in which sectors there is already a lot of competition.

  • Drivers & Trends of the Marketplace Boom
  • Marketplace Landscape DACH / Important marketplaces in Europe
  • Business Enabler Universe
  • Category Heatmap / Industry Analysis
  • Sustainability and Circular Economy
  • Selling successfully on marketplaces: best practices from experts and brands
Download the study for free

Some of our clients

 

Let us talk about your challenges

For inquiries please use the contact form. We look forward to hearing from you and will get back to you as soon as possible.

Contact via Phone:

For urgent issues, please call us: +49 (0) 89 – 21543648

Our Address:

Office in Munich: Schopenhauerstr. 71, 80807 Munich Germany

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    Newsletter Registration

    Stay in touch with us and regularly receive new and exciting information from our team:

    • News about the digitalization and e-commerce
    • Exclusive invitation to events
    • Insights into our work
    • And much more!

    Our promise: our newsletter will provide you with real added value with each issue.

    Please note that our newsletter is currently only available in German.

    Success Stories

    What our clients think about us

    Oliver has accompanied the development of our company over a longer period of time. He has always been a pragmatic, competent and sympathetic consultant who was interested in our needs and room for manoeuvre. In the concrete question of ‘make or buy’ in logistics, he was able to show us clear procedures which, with a small investment, have led us to a great benefit in terms of better scalability. We are also happy to work with him in the future!

    Abläufe in der Logistik oder Supply Chain zu ändern ist aufgrund der hohen Komplexität nicht ganz einfach. Daher sind wir froh und dankbar mit ecom consulting einen starken und zuverlässigen Partner an der Seite gehabt zu haben, der uns bei unseren Umstellungen zur Seite stand und uns neue Möglichkeiten in der Welt des Fulfilments zeigen konnte.

    Unser rasantes Wachstum hat die Logistik vor große Herausforderungen gestellt. Ecom consulting hat uns dabei unterstützt, unsere internen und externen Abläufe zu optimieren und erfolgreich neue Auftragspeaks abzuwickeln. Für die professionelle Projektsteuerung bei Umzügen und Lageraufbau ist die eigene Praxiserfahrung von Oliver Lucas gewinnbringend – für Auftraggeber und involvierte Dienstleister.

    Ecom consulting hat uns maßgeblich in die „Digitale Lederwelt“ geführt und begleitet uns auch heute noch. Wir haben mit tatkräftiger Unterstützung und ehrlicher Beratung unsere technischen Prozesse optimiert und neue Systeme eingeführt. Heute sind wir dank ecom consulting rund um digital aufgestellt – ein Startup im Traditionsunternehmen.

    Konzentriert auf unsere Wünsche, aber klar fokussiert auf die heutigen Verbraucheranforderungen hat uns ecom consulting bei der Auswahl und Einführung einer Markplatzlösung für unsere angeschlossenen Händler umfassend unterstützt und beraten. Ecom consulting begleitet das Projekt mit Entschlossenheit und großer Kompetenz, überzeugt uns immer wieder mit passenden Ideen und einer professionellen Umsetzung. Die Realisierung unserer sehr speziellen PIM-Lösung wäre ohne Martin Himmel nicht möglich gewesen. Wir freuen uns den eingeschlagenen Weg mit Euch weiter zu gehen und uns immer wieder aufs Neue positiv überraschen und inspirieren zu lassen.

    ecom consulting hat unser Startup auf dem Weg der Professionalisierung von Prozessen sehr zielgerichtet unterstützt. Durch die gute Vorauswahl und Aufbereitung konnten wir uns fachlich und wirtschaftlich sehr effizient für den passenden Logistikpartner entscheiden. Die einhergehende Optimierung im Zusammenspiel von Backend und Frontend führt zu schlankeren Prozessen und reduziert unseren CPO im zweistelligen Centbereich.

    Auf Grund unseres Wachstums müssen auch die Software-Prozesse mit wachsen und vor allem skalierbarer werden. Immer größer werdende Datenmengen müssen mit gesteigerter Datenqualität verarbeitet, und dazu die Effektivität der eingesetzten Ressourcen gesteigert werden. Martin Himmel unterstützte und unterstützt uns weiterhin mit großer Expertise bei der Auswahl von Software-Lösungen und der Effizienzsteigerung von Prozessen. Dabei wissen wir seine ehrliche Art, seine klare Kommunikation und seine strukturierte und lösungsorientierte Herangehensweise sehr zu schätzen.

    Für unser Hyper-Growth Unternehmen war die fachliche Expertise von ecom consulting zur Professionalisierung von Geschäftsprozessen und Logistik sehr hilfreich. Den gemeinsam ausgewählten Dienstleister können wir nun dank klarer Prozessdefinition und klaren Vorgaben besser steuern. Durch eine Vielzahl an Maßnahmen im Projekt konnten wir unsere Effizienz stark verbessern und unsere Logistikkosten senken.

    ecom consulting hat uns in verschiedenen Projekten tatkräftig unterstützt. Die Mitarbeiter besitzen ein großes Wissen im Bereich eCommerce, IT und Supply Chain und es ist immer ein Vergnügen mit ihnen zusammenzuarbeiten.

    ecom consulting bietet uns eine ehrliche, zielorientierte Beratung.

    Gemeinsam mit ecom consulting haben wir die strategische Neuausrichtung unseres Verbandes geplant. Die Zusammenarbeit war geprägt von einem strukturierten, fokussierten und offenen Austausch – gemeinsam haben wir die Grundsteine für eine erfolgreiche Verbandsarbeit der Zukunft gelegt. Gerne wieder!

    Our consulting services relate to software components that are necessary for digitalization. We do not provide hardware consulting.